Acceptance of Terms
By accessing or using the SpiceCatch Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms applicable to certain programs or promotions.
Eligibility
You must be at least 18 years of age or accessing the Platform under the supervision of a parent or legal guardian. Certain products may have additional eligibility requirements.
Account Registration
To access certain features, you may need to register an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.
Products and Services
Product descriptions, images, and prices are subject to change without notice. We strive to ensure accuracy but do not warrant that all information is error-free.
Orders and Payment
By placing an order, you are offering to purchase a product subject to these terms. We reserve the right to accept or reject any order. All payments must be made through authorized methods.
Delivery Policy
We aim to deliver products within the estimated timelines but do not guarantee exact delivery dates. Delays may occur due to circumstances beyond our control.
Subscriptions
Subscription services will automatically renew unless canceled before the renewal date. Charges will be applied to the selected payment method.
Returns and Refunds
You may return products in accordance with our Return Policy. Refunds, if applicable, will be processed to the original payment method.
User Conduct
You agree not to misuse the Platform, engage in fraudulent activities, or violate applicable laws.
Intellectual Property
All content, trademarks, and logos are the property of SpiceCatch Retail Private Limited or its licensors.
Privacy Policy
Your personal data will be collected, stored, and processed in accordance with our Privacy Policy.
Service Availability
We do not guarantee uninterrupted or error-free access to the Platform.
Third-Party Links
We may provide links to third-party websites. We are not responsible for their content or practices.
Limitation of Liability
To the fullest extent permitted by law, SpiceCatch will not be liable for indirect, incidental, or consequential damages.
Indemnification
You agree to indemnify and hold harmless SpiceCatch from any claims, damages, or expenses arising from your use of the Platform.
Termination
We reserve the right to suspend or terminate your access to the Platform at our discretion.
Governing Law
These Terms will be governed by and construed in accordance with the laws of India.
Customer Support
For any questions, please contact our support team at support@spicecatch.com.
Updates to Terms
We may update these Terms from time to time. Continued use of the Platform constitutes acceptance of the changes.
Grievance Redressal
If you have a complaint, please reach out to our Grievance Officer at grievance@spicecatch.com.